If you’re a Canadian with a phone, you probably know about “The Big 3” when it comes to phone providers.
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Telus is the largest one of the three telecom giants in Canada, employing almost 70,000 people and serving millions of customers worldwide.
A company of this size is always looking for new members to add to their team so if you’re wondering about jobs at Telus, read on and we’ll guide you through everything you need to know when it comes to a career with Telus.
Founded in Edmonton, Alberta but currently headquartered in Vancouver, BC Telus is a thriving company that has been a solid player in the market for decades.
They offer all sorts of wireless services including mobile, home security, television, IP, voice, and entertainment.
If you have been doing the good old trusty, “Job opportunities near me” search, chances are that you may have come across some jobs at Telus, since Telus is located across the entire country.
They have employees in their stores or operating centers and the main types of job openings are for roles in these three categories:
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Network Management: To keep its giant network running, Telus is always looking for great computer and systems engineers and network architects.
Technology Center: Like any modern-day company that has any sort of online presence or customer management software, the IT jobs are thriving at Telus.
Whether it’s IT support, data analysis, cybersecurity, or something else, these roles are vital for maintaining day-to-day operations.
Customer Service: With two big competitors always looking to steal customers, customer service is paramount at Telus.
The customer service department is the face of Telus and is responsible for maintaining customer service and satisfaction.
Other teams that Telus has and are hiring for are:
Each role requires a different type of skill set, so for a contact center rep, you will need something different than if you’re looking to get into cybersecurity.
Since it is a telecom company, having a base knowledge of technical components as well as people skills will be an asset in pretty much every role.
Some other key skills that will help to get your foot in the door at Telus are:
Technical Skills: Having a specific skill set that shows you are proficient in a certain technical area will be highly valued at Telus.
Customer Service: Many jobs at Telus require interacting with customers in some capacity.
Having communication skills, empathy and patience are all soft skills to highlight on your resume.
Teamwork: Telus teams work best when the team gets along and works well together.
Having the ability to collaborate and work effectively in a team will show that you are the type of person that will fit in.
Do Your Research: Understand the company, its culture, values, and business model.
Tailor your application and interview responses to align with Telus’s mission and vision.
Showcase Relevant Skills: Highlight your relevant technical and soft skills, providing examples from past experiences.
Preparation: Prepare for behavioral and situational interview questions, alongside technical ones.
Come up with answers that demonstrate your problem-solving skills and ability to work in a team.
Telus is known for its commitment to innovation, continuously investing in state-of-the-art technology to deliver exceptional service.
Its innovative spirit also extends to its work culture, where employees are encouraged to be forward-thinking and creative.
They are always looking for new ideas and technology to keep them at the head of the pack.
The company’s dedication to community involvement is reflected in its numerous philanthropic initiatives.
Telus cares deeply about the communities it serves, contributing millions of dollars to causes and thousands of volunteer hours each year.
Telus is also strongly committed to career development for its employees.
The company provides a variety of opportunities for learning and growth, including training programs, workshops, and mentoring.
Telus believes in nurturing its talent and equipping them with the skills to excel.
If a career with Telus is something that you’re interested in, you can learn more and apply here.